Contact our Team

Need Help?

Members of the public, community organisations, government bodies and media:
Please contact the Department of Water and Environmental Regulation (DWER) at or (08) 6364 7000.


The National Retail Association are providing a range of services to help businesses understand the WA ban. Check the FAQs, attend an online session, email us or call our Business Hotline.

Check the

Have you checked our FAQs and Updates?

You can also see what other retailers are doing to manage plastic bans across Australia on our Instagram.

Come along to info sessions.

Register here >

These sessions provide the best opportunity to talk with one of our experts, ask questions, and hear how other businesses are managing the ban.

Next dates:

Fri 17 June 10am AWST

Fri 24 June 10am AWST

Mon 27 June 10am AWST

Tue 28 June 10am AWST

Wed 29 June 10am AWST

Thu 30 June 10am AWST

Fri 1 July 10am AWST

Contact the National Retail Association

Businesses can also contact the National Retail Association.

Email the team:

Call our tollfree hotline: 1800 817 723 (9am to 5pm AWST weekdays)

Want to receive updates, new business resources and details of information sessions? Keen to have your say on the Stage 2 ban?